Editorial independence
Complimentary access, press invitations, and commercial relationships must be disclosed. They do not guarantee coverage or a positive recommendation.
Contact Tourism Rio
Bring us the question behind your trip.
A confusing neighborhood choice, a correction to a guide, a thoughtful partnership or a detail we should investigate: send it our way.
Send a message
We read every note.
Most messages receive a reply within a few business days.
Before you send
The details that help us investigate.
For a correction, include the page URL, what appears to be wrong, when you observed it, and an official source if one is available. For a trip-planning question, share your travel month, approximate number of days, and the neighborhoods or experiences you are comparing.
We cannot provide emergency assistance, legal advice, visa decisions, or real-time safety monitoring. For an urgent situation in Brazil, use the appropriate local emergency service and contact your accommodation, insurer, or consular authority.
Privacy
Contact details are used to review and respond to the message. Please do not send passport numbers, payment-card details, or other sensitive personal information.
Response time
Useful, specific notes are prioritized, but travel information can require verification. A thoughtful answer may take longer than a quick acknowledgment.
What happens next
A clear note enters a careful review.
Messages are sorted by purpose so corrections, reader questions, press inquiries, and commercial proposals can be handled appropriately. A reply is not an endorsement, booking service, or promise of editorial coverage.
We identify the decision
A good question names the choice that needs an answer. Dates, neighborhoods, guide URLs, and official sources reduce unnecessary back-and-forth.
We verify what can change
Hours, access, transport, tickets, and local conditions may require a current primary source before a guide or reply can be updated.
We protect editorial judgment
Paid relationships and complimentary access must be clear. They never guarantee placement, favorable language, or a recommendation.